We are committed to the accessibility and usability of our website for the greatest number of people possible. To this end, we are making every reasonable effort to ensure that our website is accessible by persons who use assistive technologies such as automated tools, keyboard-only navigation, and screen readers.
Currently, we are in the process of updating our website to implement relevant portions of the Section 508 Web Accessibility Standards developed by the United States Access Board, as well as the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.0, as our web accessibility standard. On an ongoing and periodic basis, we will audit our website to ensure conformance with our web accessibility standard and/or to identify where support and guidance is needed to facilitate website accessibility efforts.
In addition, our website allows guests to locate and reserve rooms with accessibility features and provides information about the property’s other accessibility features.
We welcome feedback on the accessibility of our website. If, at any time, you have specific questions or concerns about the accessibility of any particular web page, please email us at [email protected] or call us at 518-579-8800.
Given the significant impact of COVID-19 on how we work, travel, and socialize, we have adopted a cancelation policy to address the evolving nature of this epidemic. For guests with existing individual reservations, including reservations with pre-paid rates that are typically restrictive, we will allow changes or cancelation without a charge up to 24 hours prior to arrival if the change or cancelation is made by April 15, 2020. For guests making new reservations between today and April 15, 2020, we will allow reservations to be changed or canceled at no charge up to 24 hours before a guest’s scheduled arrival date